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Navigation LeftFrequently Asked Questions.Navigation Right

How long will it take to get my order? It depends on product availability and method of shipping selected when you check out. We let you know at checkout roughly how long it'll be.
What is your return or refund policy? We can only offer a refund on unopened and unused products. Please contact us if you'd like to begin the process.
Can anyone buy from Fastener Supply Co or only professionals? We sell to anyone, although our products are recommended for building professionals.
How can I pay for my order? Our website allows you to add products to your cart and purchase them directly using any major credit card.
Is tracking provided for orders? We offer multiple shipping options at checkout, some of which include tracking.
How do I choose the right screw for my project? Each product on our website has a general usage listed. If you would like more information, please contact us.
Do you offer bulk orders? We do! Professional Members can receive discounts for over $1000 on their orders.
Do you offer international shipping? We currently only ship to Canada and the United States at this time.

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